Shipping policy
At Trishcoo, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully for complete information about order processing, delivery timelines, and shipping charges.
1. Order Processing Time
All orders are processed within 1 to 3 business days after payment confirmation. Orders are not processed or shipped on Sundays or public holidays.
In case of high order volume, shipments may experience slight delays. Customers will be notified via email or SMS if there is a significant delay.
2. Domestic Shipping (Within India)
Delivery Time:
Standard delivery takes 3 to 7 business days, depending on your location.
Courier Partners:
We ship through reliable courier partners such as [ Delhivery, Bluedart, DTDC, etc.].
3. International Shipping
We currently ship to selected international destinations. Shipping availability and charges will be visible at checkout.
Delivery Time:
Typically 7 to 21 business days, depending on the destination and customs clearance.
Shipping Charges:
International shipping charges are calculated at checkout based on weight and destination.
Customs, Duties, and Taxes:
International customers are responsible for any customs duties, import taxes, or additional charges imposed by local authorities. These charges are not included in the product price or shipping cost.
4. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or SMS. You can track your order through our website or the courier partner’s tracking page.
5. Shipping Address & Delivery Issues
-
Please ensure that your shipping address, phone number, and pin code are accurate.
-
We are not responsible for delays caused by incorrect or incomplete addresses.
-
If a shipment is returned due to incorrect address or failed delivery attempts, re-shipping charges may apply.
6. Delayed or Lost Shipments
If your order is delayed beyond the expected delivery timeline, please contact us at alanscottfusion@gmail.com with your order number.
In rare cases of lost shipments confirmed by the courier partner, we will initiate a replacement or refund after investigation.
7. Partial Shipments
If your order contains multiple items, it may be shipped in separate packages for faster delivery. There will be no extra charges for this.
8. Shipping Restrictions
We do not ship to P.O. Box addresses. Some remote areas may have limited serviceability.
9. Contact Us
For any questions related to shipping, please contact us at:
Email: alanscottfusion@gmail.com
Working Hours: [Mon–Sat, 10 AM to 6 PM IST]